This Privacy Policy is effective as of June 17, 2020 and may be changed by Vrai at any time without notice.

1. Overview

Natural Beverage Infusions LLC d.b.a. DrinkVrai ("VRAI") is a duly registered Delaware Limited Liability Company with a principal place of business at 469 W. Huron St., # 1106 Chicago, IL 60654. 

Vrai (“we,” us,” “our,” “Vrai”) is committed to protecting and respecting your privacy. This Privacy Policy – together with the Terms of Service and any other documents referred to in them – govern our use of information gathered about you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing our website www.drinkvrai.com (“Site”) and/or by providing your personal information to us, you signify your full acceptance of our Privacy and Terms of Service and agree that we may collect, use, and disclose your personal information as described in this Privacy and the accompanying Terms of Service. We may need to update this Privacy Policy and the accompanying Terms of Service from time to time. We recommend that you check this page regularly to ensure that you have read the most recent version. Please exit this Site immediately if you do not accept this Privacy Policy, are not of a legal drinking age in the country or other territory in which you are located, or are accessing our Sites in a country or other territory where use of our Site is not permitted.

2. Data Collection

We may collect and process the following data about you:

(a). Information that you provide by filling in forms on websites operated by Vrai. This includes information provided at the time of registering to use any of our Site, subscribing to any services offered on our Site including but not limited to email mailing lists, competitions, games, interactive services, posting material, or requesting further services. That information will usually include your name or a username and your email address, though from time to time some of the services we provide may mean that we ask you for more information. We may also ask you for information when you enter a competition or promotion sponsored by Vrai, and when you report a problem with any of our Sites;

(b). The correct country or other territory in which you are located or are accessing our Sites and your correct date of birth, which we require that you submit accurately to ensure that you do not access our Sites if you are not of legal drinking age in the country or other territory in which you are located or are accessing our Sites;

(c). If you contact us, we may keep a record of that correspondence;

(d). A Vrai representative may ask you to complete surveys to be used for research purposes, although you do not have to respond to them;

(e). Details of any transactions you carry out through any of our Sites and of the fulfilment of any orders by you;

(f). Details of your visits to our Sites including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access; and

(g). Any information we may collect about you from third party or off-line sources, and which we may combine with information collected via our Sites.

3. Cookies and IP Addresses  

We may collect information about your computer (including, where available, your IP address, operating system, and browser type) for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Our Internet servers may also keep track of the number of visitors to our Sites, the pages they visited and how long they stayed. None of this information includes any personal information about you. For the same reason, we may obtain information about your general Internet usage by using a “cookie” file which is stored on the hard drive of your computer.

4. Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the United States. Data we collect may also be processed by staff operating outside the United States who work with us or for us, or for one of our affiliated companies, suppliers, or service providers. Such staff may be engaged in, among other things, the management of our customer records, the fulfilment of email and other marketing campaigns, analysis of visitors to our Sites, distribution of newsletters, the fulfilment of your order, the processing of your payment details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable physical, administrative, and technical steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Where we have given you (or where you have chosen) a user identification code, password, or any other piece of information as a part of a registration scheme or a security procedure to enable you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. In particular, you should not share your password with anyone who is not of legal drinking age in the country or other territory in which you are located or are accessing our Sites or to anyone in a country or other territory where use of our Sites is not permitted.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Personal Information

We may use personal information collected from you to provide specific services that you request, as well as to provide additional services that may be of interest. For example, we may use your personal information in the following ways:

(a). Marketing Communications. We may use your personal information to communicate with you about our products and services, and those of our subsidiaries, affiliates, and parent companies, and any of their related businesses.

(b). Marketing analysis. We may use your personal information for internal marketing analysis, for example, to assess trends amongst our customers or to measure the amount of traffic to our Sites.

(c). Transactional purposes. We may use your personal information to respond to your queries and requests, maintain your accounts, and manage transactions such as credit card payments for any goods that you order from us or our agents, or for the fulfilment of such transactions (e.g., delivery).

(d). Referrals. When you provide us with information regarding another individual, such as when you request that we send someone information from one of our websites, we will send that individual only the information you specifically requested that we send. We will not send them additional communications based on your providing us with their information.  You must certify that your friend is of legal drinking age in the jurisdiction where he/she is located in order for us to transmit the requested information.

6. Data Disclosure

We value your personal information and only share it with third parties that provide it with adequate protection. From time to time we may disclose personal information to:

(a). Third parties to whom you have provided your consent;

(b). Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf, or to provide services to us (such as warehousing and delivery; marketing and advertising; credit card and data processing; age verification; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and other services related to our business), provided such service providers and subcontractors do not collect, use, or disclose the personal information for any purpose other than to perform such functions on our behalf, to provide services to us, or as otherwise required by law;

(c). Third parties who, in our reasonable judgment, are providing or seeking the information as your authorized or appointed legal agent; or

(d). Carefully selected third parties, including our affiliates, to send you third party marketing and promotional information that may be of interest. In such circumstances these organizations may be bound by confidentiality obligations and restrictions on the use of your personal information. We will obtain your express permission before we allow a third party that is not an affiliate to send you any such marketing and promotional information;

(e). A person or entity, including our affiliates, in the event of a sale, merger, consolidation, change in control, transfer of substantial assets, financing, reorganization, or liquidation whereby we transfer, sell, or assign to such third party information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us; and

(f). Law enforcement, governmental or regulatory agencies, or other third parties in order to comply with applicable law, or where we believe such action is necessary in order to comply with applicable law, or to detect, protect, or defend us and/or other third parties against error, negligence, breach of contract, theft, fraud, or other illegal or harmful activity, to comply with our audit and security requirements, or to audit compliance with our corporate policies, procedures, legal, or contractual obligations.

7. Content 

Information that you post on or through the public areas of the Sites (e.g., chat rooms, bulletin boards, discussion groups, and/or social networking modules) generally is accessible to, and may be collected and used by, members of the general public, and may result in unsolicited messages or other contact from others. You should not provide personal information about yourself in public (or interactive) areas of any of our Sites. Such personal information is not covered under this Privacy Policy.

8. Security

We take security seriously and take precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. However, we have no control over the privacy of any communication while it is in transit to us. We therefore recommend that you not include confidential, proprietary, or sensitive information in any such communications.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If such a notification is appropriate, we will endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

You are reminded that, in accordance with the Terms of Service for this website, which include this Privacy Policy, you are responsible for maintaining the strict confidentiality of any account that you may create with Vrai (including the password associated therewith), and you are responsible for any activity under such account.  It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us when you wish to cancel your account. We will not be responsible or liable for any loss or damage arising from your failure to comply with this obligation.

9. Accessibility 

At your request and where the law requires us to do so, if you contact us using the unsubscribe details provided below we will confirm what personal information we hold about you, update your information, remove your information, fulfil specific opt-out requests (including requests where you previously opted in with respect to the use of your personal information), and/or correct any inaccuracies in such personal information.

If you would like to unsubscribe from Vrai marketing communications, please contact: info@drinkvrai.com.

10. Communications

If you have given permission to receive communications about Vrai products and services generally (for example, by opting to receive news and special offers by email), you may from time to time receive communications about products and services to which you have not opted in specifically. Any such communications will provide you with an opportunity to unsubscribe from the brand in question and/or from all Vrai communications.

If you have any privacy-related questions, concerns or complaints, please contact: info@drinkvrai.com.

The site may contain links, references, and content from other websites outside of our control. Please be aware that we have limited or no control over these websites and our Privacy Policy and accompanying Terms of Service do not apply to those websites. We encourage you to read the privacy policies and terms and conditions of any linked, referenced, or interfacing websites you enter.

11. Third-Party Websites

This Privacy Policy will be supplemented by additional legal requirements in jurisdictions where we conduct business as required. Nothing in this Privacy Policy will create, or add to, any right or claim (whether legal, equitable, or otherwise) that any individual or person may have at law or otherwise against the company or any third party, or any of their respective directors, officers, employees, agents, or representatives (collectively the “Vrai” Team”), nor will the existence of this Privacy Policy or its application impose or add to any obligations upon or create any liability for the Vrai Team that it does not already otherwise have under law.